Our Privacy Policy

Internet Privacy & Cookies Policy

This is the internet privacy policy for Xdress.co.uk (the “Website”)

This website is the property of Shamian Ltd t/as Xdress.  We take the privacy of all visitors to this Website very seriously and therefore set out in this privacy and cookies policy our position regarding certain privacy matters and the use of cookies on this Website.

We do not store credit card details, nor do we share customer details with any 3rd parties

This policy covers all data that is shared by a visitor with us whether directly via Xdress.co.uk or via email. 

This policy provides an explanation as to what happens to any personal data that you share with us, or that we collect from you either directly via this Website or via email.

  1.  Information we collect

In operating our Website, we may collect and process the following data about you:

1.1       Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page.

1.2       Information provided to us when you communicate with us for any reason, via the website or email .

  1. Use of cookies

On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website.

Such information will not identify you personally, it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyze how visitors interact with the Website so that we can continue to develop and improve this Website.

We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically.  This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you.

All computers can decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access areas of our Website.

  1.  Use of your information

The information that we collect and store relating to you is primarily used to enable us to provide our services to you, for example we keep details of your orders together with your name and address and contact information for accounting purposes and also to allow refunds. In addition, we may use the information for the following purposes:

3.1       To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you, but only if you have consented to receive such information.  

3.2       To meet our contractual commitments to you.

3.3       To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

3.4       If you are an existing customer and have opted into our newsletter, we may contact you with information about new products that may be of interest to you.

3.5      If you order from our website, we will only email you information related to the processing of the current order.  You will not be added to our newsletter email list unless you have opted in to receive it.

3.6      We do not share any private information with any outside and unrelated companies

  1.  Storing your personal data

4.1       We may transfer data that we collect from you to our corporate headquarters in Scottsdale Arizona USA for processing and storing. For example, our USA manufacturing center may be engaged in expediting certain stock items to the UK to complete your order when necessary.  By submitting your personal data, you agree to this transfer, storing or processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with GDPR privacy policy.

4.2       Data that is provided to us is stored on secure servers operated by Shopify. Details relating to any transactions entered via our site will be encrypted to ensure its safety.

4.3       The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain areas of our site, you are responsible for keeping this password confidential.

  1.  Credit Card Information

We do not store credit card details, nor do we share customer details with any 3rd parties    

  1.  Disclosing your information

6.1       Where applicable, we may disclose your personal information to any member of the Body Aware Inc and Shamian Ltd (t/as Body Aware UK) groups.

6.2       We may also disclose your personal information to third parties, only where:

5.2.1    Where we sell any or all our business and/or our assets to a third party.

5.2.2    Where we are legally required to disclose your information.

5.2.3    To assist fraud protection and minimize credit risk.

  1.    Third party links

You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

  1.   Access to information

The Data Protection Act 1998 gives you the right to access the information that we hold about you.  Should you wish to receive details that we hold about you please contact us using the contact details below.

  1.  Contacting us

We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at UK@bodyaware.com

If you would prefer to write to us then our contact address in UK is: Body Aware, Carrier 3PL, Westacott Rd, Barnstaple, Devon EX32 8AW.  In USA, our address is Body Aware Inc, 16443 N 91st Street, Scottsdale AZ 85260

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